REFUND POLICY

Returns

We have 7 days return policy. If 7 days has gone by since your purchase, unfortunately we can’t offer you a refund or exchange. PLEASE NOTE , THIS IS NOT APPLICABLE TO SALES ITEMS, ALL SALE ITEMS ARE FINAL !!!!

Also not applicable to CUSTOMIZED ITEMS BASED ON YOUR REQUEST INCLUDING LACE CUTTING !

Note: For every refund, processing fees charged by payment gateway and shipping cost would be deducted from your payment.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

 Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@kadhair.com.

Shipping

To return your product, you should mail your product to: 

KADHAIR

166 PANTEGO LANE 

NW, CALGARY, T3K 0T1

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.